Order Entry Technician
Location: Phoenix, AZ, United States
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Description
At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
The Order Entry Pharmacy Technician is a critical contributor in getting patients the medications they need, when they need them. This requires you to enter new and refill prescriptions, provide excellent customer service while consulting telephonically with our customers, and work as part of a collaborative team to achieve efficient pharmacy operations.
Location: 4645 E Cotton Center Blvd Ste 100, Phoenix
Salary: $18 - $24 per hour
Schedule:
- Various Monday to Friday shifts available, starting between 9 am and 11 am
- Various Monday to Friday shifts available, starting between 12 pm and 2 pm
- Rotation of weekends is required for all shifts.
What We Offer:
- Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)
- Paid Time Off
- Free Virtual Care – Telemedicine
- 401k with company match
- Closed-door Pharmacy - No more face-to-face meetings with customers
- Referral Bonuses
- Life Insurance
- Make a difference in the lives of others!
- We are growing and that means more opportunities
Key Responsibilities:
- The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer
- Enter new and refill medication orders into the pharmacy software system with accuracy and efficiency
- Track delivery status of medications
- Provide superior customer service while consulting telephonically with customers regarding medication orders
- Collaborate with team members to achieve mutual success, ensure timely delivery of medications, and exceed customer expectations
- Monitor reports to identify medication orders requiring attention and resolve the identified concern
- Ensure Order Entry is meeting its commitments for pharmacy run times and exceeding expectations of our customers / colleague's performing fulfillment
- Must be able to sit for extended periods while performing job duties
- Any and other responsibilities as assigned by the manager to support these and other responsibilities in the department
Qualifications:
- Active License by the Arizona State Board of Pharmacy - Technician Trainee or Pharmacy Technician (Must be in good standing)
- PTCB Certification is preferred but not required (Must be in good standing)
Skills + Abilities:
- Dependable, trustworthy, and customer service orientated – required
- Able to interpret and input medication orders with accuracy and efficiency
- Ability to work well in a team environment
- Strong problem-solving skills
- Effective communicator
- Quick and independent learner
- Self-starter
- Ability to multitask and prioritize
- Familiar with common pharmacy concepts including insurance, sig codes, etc.
- Remain flexible and adaptable to changing workflow demands
- Frameworks experience a plus
Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.
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